Your community is concerned about tough problems that affect residents, such as childhood obesity, affordable housing, or school dropout rates, but you may not have the tools or resources to effectively attack these problems. “Community Results Compacts” provide community leverage by engaging multiple organizations to solve the problem together. This framework helps pull residents, nonprofits and businesses together to provide community solutions, focus them on measurable performance, hold each other accountable for results, and work on improvements.
Join us for a 90-minute interactive web conference, in which you’ll discover how using this approach can give you a more effective way of bringing community members together to address issues and get successful outcomes.

Lyle Wray, executive director of the Capitol Region Council of Governments, Hartford, Connecticut, walks you through the development of a Community Results Compact and provides examples of the benefits of these voluntary agreements. The benefits of using community results compacts could include: picking issues of greatest interest to your community, composing a working group of community members that includes important skill sets, using techniques for addressing issues that are likely to be successful, and being able to report to the community on progress and steps to improve outcomes over time. Childhood obesity and producing successful youth will be used as specific examples to illustrate the approach and its potential benefits.

  • How to select the relevant and important community issues for including in a community results compact
  • Ways to engage community residents as active partners in addressing important community issues
  • How to develop specific community action plans with an effective mix of community actors
  • Steps to ensure progress is measured and results are reported on a regular basis
  • How to produce more successful outcomes by following up on progress reports to devise ways to improve desired outcomes
  • And much, much more.

Lyle Wray, Ph.D., an internationally renowned expert on performance measurement, and executive director of Capital Region Council of Governments in Hartford, Connecticut, hands you practical strategies to use the new tools and approaches. Lyle has more than 30 years experience in the state, local, and nonprofit sectors. He is the coauthor of Results that Matter: Improving Communities by Engaging Citizens, Measuring Performance, and Getting Things Done.

His previous positions include county administrator for Dakota County, Minnesota, senior leadership positions with the state of Minnesota, and director of the Ventura County Civic Alliance in Ventura County, California. He has consulted nationally and internationally on strategic management, human services, performance management, and citizen engagement. He holds a B.A., M.A., and Ph.D. in psychology from the University of Manitoba, Winnipeg, Canada.
Session Information
"On Demand" provides you with online access of the recording for 90 days. CD-ROM provides you with a permanent recording of the event. Please allow 2-3 weeks to receive your CD once the live event date has concluded.
NOTE: CD-ROM purchase not available for free programs
Session Date:
December 09, 2010
Tackle Tough Community Problems through 'Community Results Compacts'
Individual topic purchase: Selected
International City/County Management Association
Continuing Education Hours: 1.50
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ICMA Member Price:$149.00
Non-Member Price:$249.00
CD-ROM (Win)
ICMA Member Price:$149.00
Non-Member Price:$249.00